Privacy Policy
Last updated: 1 August 2019
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This privacy policy sets out how Les Petits Robins uses and protects personal information provided to us online and in print. This includes application forms, email and telephone correspondence as well as verbal communication. The policy below also refers to photographs and videos taken in class.
To the best of our knowledge, Les Petits Robins collect and store the above information in accordance with the GDPR and current legislation concerning the protection of personal information.
Information about you or your child, typically stored by Les Petits Robins:
Parent/Carer name.
Child’s name.
Child’s date of birth.
Telephone number.
Email.
Postal Address.
Medical Conditions (to enable us to protect your child during the classes).
Photos and Videos
Occasionally, we may take photos and videos during a class. Photos and videos will not be used for social media or marketing unless prior consent has been arranged with the parent/carer.
By collecting and storing the above information, Les Petits Robins are able to provide the best possible service for you and your child and to keep all pupils safe and protected where necessary.
We do not share personal information with third parties, unless required by law or a safeguarding issue arises and the sharing of information would be within the best interests of the child.
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In the case of disputes/complaints, please be aware that we are unable to share contact details or personal information about other parents or individuals within your child’s class. We are also unable to share photos featuring other pupils within your child’s class, unless prior consent has been given by the child’s parent/carer.
We do not sell or buy data from third parties.
Les Petits Robins may contact you:
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In reply to an enquiry or email/call.
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To send information on workshops, holiday clubs, new classes or current class news.
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In response to incidents of note concerning your child.
Storage of information:
We store information provided on computer systems or apps with carefully controlled, password protected access or in a secure filing system.
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Information is stored as long as is needed to ensure the highest quality of service is offered to yourself and your child. By providing your details, you enable us to provide you with our services.
You may request for your information to be deleted and are free to change consent for the sharing of photos and videos via social media/marketing at any time.
The security measures above ensure that all reasonable steps are taken to protect your personal information and although regrettably, the nature of the internet is such that we are unable to offer an absolute guarantee of security, we will take all possible steps to ensure the safety of your information.
Please contact Les Petits Robins if you have any questions or comments about this Privacy Policy or would like to amend or access personal information held by us, regarding yourself or your child.
07904 414042